Q: What is your minimum order quantity (MOQ)?
A: Our MOQ depends on the specific product category. For standard catalog items, we offer small trial order support. Please reach out to our team with your specifications for precise MOQ details.
Q: Do you offer customization, OEM, and ODM services?
A: Yes, we provide comprehensive OEM and ODM solutions. We can customize logos, device colors, custom packaging, user manuals, and modify product structures to fit your market requirements.
Q: How is product quality guaranteed?
A: We maintain strict quality control standards throughout our manufacturing processes, from incoming raw materials to final packaging. Every unit undergoes rigorous functional and safety testing before dispatch.
Q: What is the typical lead time for production and delivery?
A: For in-stock items, shipment is typically arranged within 7 business days. For customized OEM orders, production lead time generally ranges from 20 to 30 days depending on the final order volume.
Q: What payment methods and shipping logistics do you offer?
A: We accept bank transfers (T/T), L/C, and standard secure online payments. Delivery can be arranged via major express couriers (DHL, FedEx, UPS), air cargo, or ocean shipping depending on your schedule and requirements.